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Sunday, October 6th
- 6 pm to whenever – Meet and Greet
Monday, October 7th
- 8:00 – 8:30 Introductions, who, where, business, and how many years in business
- 8:30 – 9:15 Bringing value to the market place Tony Giesel
- 9:15 – 10:00 Improving customer loyalty Doug Classen
- 10:00 -10:30 Break
- 10:30 -11:30 Employee applications and interviews Merle Koehn
- 11:30 -1:30 Lunch and networking
- 1:30 -2:15 How and when to say no Andy Shetler
- 2:15 – 3:00 Company Culture Rollin Giesbrecht
- 3:00 – 3:30 Break
- 3:30 – 4:15 Working and mingling with the public
- 4:15 – 5:00 Determining value and what to charge for services
Tuesday, October 8th
- 8:00 – 8:30 Recap of Monday, more discussion on any subjects??
- 8:30 – 9:15 Running a Smooth Business Jeff Giesbrecht
- 9:15 – 10:00 Relationships with customers and vendors
- 10:00 – 10:30 Break
- 10:30 -11:30 Employee relationships and evaluations Merle Koehn
- 11:30 – 1:30 Lunch and networking
- 1:30 – 2:15 Accounting and Budgeting
- 2:15 – 3:00 Equipment depreciation and Replacement
- 3:00 – 3:30 Break
- 3:30 – 4:00 Business Efficiency
- 4:00 – 5:00 Recap of Tuesday, Elect new member, Plan next conference